In order to comply with KYC and anti-money laundering regulations, QuadrigaCX may request certain information from registered users, including your name, date of birth, address, photo identification, email address, phone number, or any other personally identifiable information. Furthermore, QuadrigaCX may request such information to prevent fraud, and to protect QuadrigaCX in any way that we deem reasonable.
All sensitive and private data collected by QuadrigaCX is stored in an encrypted format. To achieve the highest levels of security and privacy, communication between your computer/device is secured using SSL.
QuadrigaCX may collect and use personal information for the following purposes:
QuadrigaCX will not disclose your personal information to any third party. However, as we deem reasonable, your information may be shared with any division of QuadrigaCX or its subsidiaries in order to provide the best possible user experience. We will not sell, trade or rent any personal information provided to QuadrigaCX with any third party. We will not share your information with any government agency, unless required to do so by law.
QuadrigaCX specifically gathers the following information from users:
Users who create accounts are asked to provide:
Additional Information that may be requested:
If you are from the European Economic Area, our legal basis for collecting and using personal information described above depends on the type of information collected and the context in which we collect it.
Information is collected to prevent fraud, comply with Canadian legislation and to prevent money laundering. Furthermore, information is collected to facilitate the services that we provide (For example, banking information to send payments to your account.)
Information that is collected from our users is stored in compliance with Canadian privacy legislation and AML/KYC legislation. In compliance with European regulations, European users may request a copy of all information that we store pertaining to their account at any time.
All European user data is stored in an encrypted format on European servers. The information may be access by employees of QuadrigaCX located in Europe or Canada in order to provide services to our European users. When this occurs, information is transmitted in an encrypted format to ensure the highest level of data protection.
All users may request that their account be closed at any time from within the account settings section of their account. Additionally, European users may request that their information be permanently deleted from our systems.